California Employment Lawsuit Filed Against Lockheed Martin

Rix vs. Lockheed Martin Corporation, Case No. 3:2009cv02063, an employment lawsuit, was filed on September 21, 2009 against Lockheed Martin in the Southern District of California by industrial security employees. The security employees allege that as a matter of company policy, Lockheed Martin unlawfully classified every Industrial Security Representative as exempt from overtime pay based on job title alone and failed to pay the Industrial Security Representatives overtime compensation as required by California overtime laws and the Fair Labor Standards Act.


Under California overtime laws, employees are entitled to overtime compensation at one and a half times the regular rate of pay for all hours worked in excess of eight in a workday or 40 in a workweek. This California overtime rule does not apply when employees exercise a requisite level of independent discretion and judgment because when employees have the freedom to make decisions that impact the company in significant manners, the employees can usually be classified as exempt administrative employees.

The Industrial Security Representatives believe they are nonexempt from overtime pay and therefore have been cheated out of overtime wages because Lockheed Martin has established specific procedures and protocols in the form of the National Industrial Security Program Operating Manual and project specific security classification guides which govern and control every aspect of the work performed by the Industrial Security Representative. These centralized rules mirror the realities of the workplace evidencing a uniformity of work among the Industrial Security Representative and negate any exercise of independent judgment and discretion, which would mean that the overtime exemptions do not apply to the Industrial Security Representatives. 

For further information about this lawsuit contact an employment law lawyer in San Diego or an overtime wage lawyer in San Francisco


California Overtime Rights - Call Center Customer Support Workers

Call Center Customer Service Employees
A call center is a central customer service operation where employees, usually with the job titles of "customer care specialists" or "customer service representatives" handle telephone calls for a compamny regarding technical support or the sale of products and goods. Call center customer support employees are used in many different sectors of business, including mail-order catalog houses, telemarketing companies, computer product help desks, banks, financial services and insurance groups, transportation and freight handling firms, hotels, and information technology (IT) companies.

Call center customer support workers are entitled to the benefit of California labor laws. Under CA labor laws, companies are required to keep records of the wages and hours that call center employees work for the employer’s benefit. Our employment law lawyers often find that call center customer service employees do not receive the accurate itemized wage statements clearly revealing all of the information that is required by California labor laws and regulations.

A major issue with respect to the wage and hour rights of call center workers is that employers fail to pay them for all hours worked. Hours worked includes all time an employee must be on duty, or on the employer's premises or at any other prescribed place of work, from the beginning of the first principal activity of the workday to the end of the last principal activity of the workday. This includes the time call center workers spending booting up and shutting down their computers pre-shift and post-shift. An example of common violations is when employees working in call centers spend time starting computers before shifts to download work instructions, computer applications, and work-related emails.

A major issue in the call center industry is that many companies pay customer service workers a salary without additional overtime pay for working more than eight hours in a workday or forty hours in a workweek. A salary, by itself, does not exempt employees from the minimum wage or from overtime. Whether employees are exempt from minimum wage and/or overtime depends on their job duties and responsibilities as well as the salary paid. Sometimes, in call centers, salaried employees do not meet all the requirements specified by the regulations to be considered as exempt.

Contact a San Diego employment law lawyer today for a free consultation about your overtime rights in the San Francisco or Southern California.

Overtime Rights for Drivers and Outside Salespersons

Under California overtime laws, employees are entitled to make extra compensation for working: 
  • Overtime for working more than 8 hours in a single workday

  • Overtime pay for working more than 40 hours in a workweek under the FLSA

  • Overtime pay for working 7 consecutive workdays 

  •  Overtime pay for working more than 12 hours in a single day at double the regular rate of pay 

Many employers in California classify drivers as exempt from overtime pay, meaning that the employers fail to pay the drivers overtime wages. This can add up to a lot of unpaid wages if the drivers are working long hours. Under state overtime laws, when drivers deliver products in addition to selling product, the drivers are entitled to overtime pay unless their primary duty is actually making sales.
If you are an outside salesperson or a driver and not paid overtime wages, here are some factors you should look at to see if you are entitled to overtime wages under state labor laws and the Fair Labor Standards Act:
  •  Is your primary duty actually making sales?

  •  Compare drivers at your company making sales with other employees who make sales for the company

  •  Look at whether there are set standards for the amount of products the drivers are required to deliver

Employees in California that are making outside sales and not supposed to be making overtime pay under state labor laws must be making the sales at the customer’s place of business as opposed to the employer’s business over the phone. Similarly, employees are entitled to overtime pay if they are making sales by mail or the internet.  Importantly, even if you work from home making sales you are not considered an outside salesperson but instead an inside salesperson and therefore unless at least fifty percent of your total income comes from commissions, you are entitled to overtime wages. 

Promotional work is usually not considered making sales for purposes of California overtime laws. According to the Department of Labor and the Division of Labor and Standards Enforcement, “Promotional work that is actually performed incidental to and in conjunction with an employee’s own outside sales or solicitations is exempt work” but promotional job duties that are performed incidental to the sales that another employee is going to make is not the type of work that disqualifies the employees from overtime pay and therefore the employees are entitled to overtime pay.

Want to know if Your Current or Former Employer Owes You Overtime Pay under California Overtime Laws?

Want to know if your current or former employer owes you money for failing to pay you the proper amount of wages as required by California law? Here are a few examples of the types of wage and hour schemes employers use to cheat employees out of wages:

Under labor laws, courts often find that employees have a valid wage and hour overtime law claim when employers use a flag rate or piece rate compensation scheme. In particular, employers often violate state labor laws by failing to pay workers for the time they spend attending meetings and training sessions. Furthermore, many California employers are liable to employees for penalties when the employer’s fail to pay for time spent setting up work stations and booting up and shutting down computers. 

Employers also frequently implement illegal comp time schemes. A comp time scheme is one where the employer fails to pay the employee overtime wages for working more than 8 hours in a workday or forty hours in a workweek because the employer tells the employee he or she can leave early the next day. For example, suppose an employee works 10 hours on Monday and the employer says you can leave two hours early tomorrow and we will mark the timekeeping system so that it looks like you worked two 8 hour days. Under California overtime laws, the employee is losing two hours of overtime pay because on Monday the employee should have been paid one and a half times the regular rate of pay for working hours 9 and 10.

Another major problem is that employers implement alternative workweek schedules without conducting a valid election process which violates the California labor law. These types of illegal employment practices often occur in the San Francisco Bay Area

Some illegal employment law practices in Southern California often involve failing to compensate employees for travel time and time spent working off the clock from home, sending emails and making phone calls. Not only is it against California labor laws to not pay employees for time worked from home when they are non-exempt, but employers must also reimburse employees for the work-related expenses as well. 


HERE ARE A FEW IMPORTANT CALIFORNIA LABOR CODE LAWS RELATING TO OVERTIME, WAGES AND HOURS OF WORK

Daily: Work in excess of eight hours in a workday shall be compensated at the rate of one-and-one-half times the regular rate of pay. Work in excess of 12 hours in a workday shall be compensated at the rate of double the regular rate of pay.

Weekly: Any work in excess of 40 hours in any workweek shall be compensated at the rate of one-and-one-half times the regular rate of pay.

Seventh consecutive workday: The first eight hours of work on the seventh day of work in any workweek shall be compensated at the rate of one-and-one-half times the regular rate of pay, regardless of the number of hours worked during the previous six days. Every hour worked after eight hours on the seventh consecutive workday in any workweek is paid at double the regular rate of pay.

Makeup time: If an employer approves an employee's written request to make up work time that is or would be lost as a result of a personal obligation of the employee, the hours of the makeup-work time may not be counted towards computing the total number of hours worked in a day for purposes of daily overtime, except for hours in excess of 11 per day or 40 per week. This applies only if the makeup time hours are performed in the same workweek in which the work time was lost.

Amount of Overtime Pay

The overtime pay rate is one-and-one-half times the regular rate of pay for work in excess of eight hours per day or 40 hours per week and for the first eight hours worked on the seventh consecutive workday; two times the regular rate of pay for work in excess of 12 hours per day or in excess of eight hours on the seventh consecutive workday.

General Requirements for the Executive Exemption
Under California labor laws and employee rights, all employees are entitled to overtime pay for working more than 8 hours in a workday or 40 hours in a workweek. The burden is on the employer to prove that the employee meets the test of one of the exemption in order to not pay the worker overtime wages. In this post I will discuss the executive exemption which allows employers to deny employee wage and hour rights.
Executive employees are exempt under only if they:

  •  Receive a salary of at least $455 per week ($380 weekly if employed in American Samoa by an entity other than the federal government), exclusive of board, lodging, or other facilities;
  • Have the primary duty of managing the enterprise in which they are employed, or a customarily recognized department or subdivision thereof;
  • Customarily and regularly direct the work of two or more employees; and, 
  • Have the authority to hire or fire other employees or make suggestions and recommendations that are given particular weight about hiring, firing, advancement, promotion, or other changes in status.
Primary Duty of Managing
An executive employee’s “primary duty" is” the principal, main, major or most important duty that the employee performs. An employee can only have one primary duty and it is determined on a case-by-case basis, focusing on the character of the employee’s job as a whole. In determining whether workers are entitled to overtime wages A court will look at the percentage of time that the employee spends performing exempt work.

Employees will generally satisfy the primary duty requirement only if he or she spends more than 50% of the time performing exempt job duties. Generally, exempt executives make their own decisions regarding when to perform nonexempt duties, and remain responsible for the success or failure of business operations under their supervision while they perform such tasks. In contrast, a nonexempt employee who does not make overtime pay may be directed by a supervisor to perform exempt work, or may perform exempt work only for a defined period of time.

Employees whose primary duties are ordinary production work or routine, recurrent, or repetitive tasks cannot qualify for the executive exemption. Assistant managers in retail establishments can perform nonexempt work such as serving customers, cooking food, stocking shelves, or cleaning and still be considered exempt executives, but only if they are performing managerial work more than 50% of the time. In contrast, relief or working supervisors whose primary duties are the performance of nonexempt work, such as on a production line in a manufacturing plant, do not become exempt merely because they occasionally have some responsibility for directing the work of other employees when the supervisor is unavailable.

Department or Subdivision Requirement
A customarily recognized department or subdivision, as opposed to a collection of temporarily assigned employees, must have permanent status and a continuing function. Where an enterprise has more than one establishment, the employee in charge of each establishment may be considered in charge of the recognized subdivision. Recognized departments or subdivisions need not be physically within the employer’s establishment, and may move from place to place. Thus, employees who work in more than one location can still be exempt executives if other factors show they are actually in charge of a recognized unit with a continuing function in the organization. Similarly, continuity of subordinate employees is not essential to the existence of a recognized unit with a continuing function. The exemption can apply to supervisors who draw employees from a pool, or supervise a team of workers drawn from other departments.

Two or More Employees Element
Exempt executives must direct the work of two or more full-time employees, or the equivalent, as part of their customary and regular duties. Supervision can be distributed among more than one executive employee, but to qualify for the exemption, each executive must customarily and regularly direct the work of two or more full-time or equivalent employees.

For example, a department with five full-time, nonexempt employees can have up to two exempt supervisors if each directs the work of at least two of those employees. An employee who merely assists a manager, or performs supervisory functions only on an occasional basis, is not an exempt executive. In counting the number of employees supervised, hours worked cannot be credited more than once for different supervisors, so shared responsibility for employees in the same department does not satisfy the requirement. However, when an employee works a specific number of hours for one supervisor and the rest for another supervisor, the work hours can properly be apportioned among the supervisors.

Authority to Hire and Fire
California labor laws require that exempt executives have the authority to hire or fire employees, or have particular weight given to their suggestions and recommendations as to the hiring, firing, advancement, promotion, or other change of status of other employees.

Factors considered when determining whether an executive’s suggestions and recommendations are given " particular weight" include whether making such suggestions and recommendations is part of the job, how often the executive makes such suggestions and recommendations, and how often management acts upon them. Generally, such suggestions and recommendations must pertain to employees the executive customarily and regularly directs.

An executive’s suggestions and recommendations can have “particular weight" even if they can be overruled by a higher level manager and the executive does not have authority to implement the suggestion or recommendation. Retail assistant managers were considered exempt executives where their suggestions and recommendations for hiring, retention, and promotion were given particular weight and the store managers frequently approved the recommendations because they trusted the assistant managers’ judgment.

Contact an experienced employment law lawyer today to learn more about whether or not you are exempt from overtime pay.